Frequently Asked Questions
Everything you need to know about shopping with Zeenwoman
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit for every garment.
What payment methods do you accept?
Zeenwoman accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Can I track the status of my shipment?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Are your fabrics sustainably sourced?
We are committed to ethical fashion. Many of our collections utilize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.